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Old September 19th, 2009, 2:40 PM
mentatgom mentatgom is offline
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Location: Riverside, CA
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Thumbs down Bubbling Wrinkling Subwoofer

I am posting my problem with my VTF2.3 to see if anyone else is having similar issues. I sprung the extra $$ for a veneer, but so far itís bought me problems. The edges of my enclosure are bubbling and wrinkly in appearance. I have attached some photos to try and show what is happening, but it is hard to captureÖ though very apparent in person. I have notified HSU tech support, but a response was never returned after emailing pictures. I donít mean to hate on HSU, I am just curious if this is a common problem and if there is a warranty repair option for veneer workmanship. I think I have owned my espresso enthusiast 2 for 8 months to a year now.

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Old September 21st, 2009, 10:50 AM
Ddavidson Ddavidson is offline
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Member Since: Apr 2003
Location: California
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Ddavidson will become famous soon enoughDdavidson will become famous soon enough
Call on 1800 5540150

That looks rather nasty.
Rather than lost emails its best to first give Hsu a call on 1800 5540150

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Old September 21st, 2009, 11:09 AM
Pete_Hsu Pete_Hsu is offline
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Member Since: Dec 2004
Location: Orange County, CA
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Pete_Hsu will become famous soon enoughPete_Hsu will become famous soon enough
I'm really not sure what happened here. So far, we haven't had any another VTF-2 MK3/VTF-3 MK3/ULS-15 wood veneer units go bad. There was one customer who had some issues with a VTF-1, but not nearly this bad. We now recommend using only water and a soft cloth to clean the enclosure.

I will send a PM to this customer just to get some clarification...
Pete - Hsu Research
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Old September 21st, 2009, 12:53 PM
mentatgom mentatgom is offline
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PM replied to.
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