HSU Research Forum (HRF)  

Go Back   HSU Research Forum (HRF) > Hsu Central > Hsu Research - Speakers and Subwoofers
Reload this Page HSU's Customer Service
Become a member Forum Help Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old March 22nd, 2018, 5:31 AM
hometheatergeek's Avatar
hometheatergeek hometheatergeek is offline
Registered User
  
Member Since: Jun 2009
Location: Georgia
Posts: 154
hometheatergeek is on a distinguished road
Thumbs up HSU's Customer Service
I recently had a amp failure on one of my Hsu ULS-15 subwoofers that I bought back in April 2009.

Anyhow I need to give out a huge shout out to the ppl at Hsu Research for their Tech (Leo) and customer support (Kevin). My first email to Tech support was sent on a Saturday morning and I received a reply that afternoon. I had a follow up question on Sunday morning and again got a reply that afternoon. These days you just don't expect replies to emails during the weekend. I sent in the amp last Wednesday and it was return to me yesterday. So a 6 day turnaround with shipping is awesome. Plus they were kind enough to give me a discount even though the amp was way past it's warranty. I do plan on keeping them in mind for any other subs I might need.
__________________
hometheatergeek

My Current System
My Blu-Ray Collection
Reply With Quote
  #2  
Old March 22nd, 2018, 2:19 PM
ATL ATL is offline
Registered User
  
Member Since: May 2013
Posts: 26
ATL is on a distinguished road
Hello,
I sent you a Private Message.
__________________
Two Channel Music System:
:: GoldenEar Technology Triton One Tower https://www.goldenear.com/products/triton-series
:: Cambridge Audio Azur 651A 75-watt integrated amplifier
:: Cambridge Audio Topaz CD-10 compact disc player
:: Deleted: Hsu Research ULS-15 (x2) DualDrive
Reply With Quote
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump
 


All times are GMT -8. The time now is 11:41 AM.

Hsu Research - Archive - Top

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Forum Rules The Golden Rule: Treat others as you would want to be treated.

Technical Support: The best way to get tech support for serious issues is to call or email us. Questions asked on the forum may not be answered by qualified professionals.

No "Flaming": Spiteful talk and flaming wars will lead to "time-outs" for parties involved.

Shootouts: Shootouts are comparisons between products. We need to know about shootouts before allowing them on the forum, so call us and talk to the director of Sales before posting. Otherwise, your shootout may be removed.

Add to Reputation: Once you are a registered member, you can click this icon to add to the tally of other members' Rep Points. You must vote for seven other people before you can vote for the same person twice.

Report Bad Posts: Once you register, click this icon to let Administrators know if they should review a post. Please be specific as to why action might be needed.

HSU RESEARCH IS NOT RESPONSIBLE FOR COMMENTS MADE BY THIRD PARTY INDIVIDUALS ON THIS FORUM.

Thanks for reading the rules. Have a good time :)

In Association With